Returns & Exchanges

At POR-15, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return unworn merchandise with tags attached within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original box.

3

Ship It Back

Drop off your package at any authorized carrier location. We recommend keeping your tracking receipt for peace of mind.

4

Receive Your Refund

After our warehouse team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing