Frequently Asked Questions

Everything you need to know about shopping at POR-15

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy on all unworn items with original tags attached. Please visit our returns portal to generate a prepaid shipping label.

How do I determine my correct size?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you offer international shipping?

Yes, POR-15 ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated during checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How should I care for my garments?

To ensure longevity, we recommend following the specific care instructions on the inner garment label. Most of our pieces are machine washable on a cold, gentle cycle.